gb888's Privacy Policy
Protecting your personal information is our top priority — find out how gb888 collects, uses, and keeps your data safe.
Introduction & Scope
gb888 ("we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. This privacy policy explains what information is collected about you when you use gb888's website and services, how that information is used, and what steps we take to protect it.
By using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.
What Information We Collect
Personal Identification Information
During account registration and use of our services, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport number (for identity verification)
- Current address
Financial Information
For transaction processing, we collect:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Activity Information
To improve your experience on the platform, we collect:
- Gaming history and preferences
- Betting patterns and amounts
- Login times and session details
- Customer support interaction history
Technical Information
Our systems automatically collect the following information:
- IP address and device type
- Browser version and operating system
- Cookies and session data
- Referral source and page visit history
Purpose of Data Use
gb888 uses your information for specific and legitimate purposes. We do not misuse your information under any circumstances.
| Purpose of Use | Description |
|---|---|
| Account Management | For registration, login, identity verification, and account security. |
| Transaction Processing | To confirm deposits and withdrawals and to maintain records of financial transactions. |
| Service Improvement | To personalise the platform experience and develop new features. |
| Fraud Prevention | To detect and prevent unauthorised activity, account hacking, or fraud. |
| Customer Support | To resolve your issues and provide support. |
| Legal Obligations | To comply with applicable laws and regulations and to meet regulatory requirements. |
| Communications | To send important updates, security notices, and account-related information. |
Sharing Information with Third Parties
gb888 never sells your personal information to third parties. However, we may share information in certain specific circumstances:
Service Provider Partners
Only the necessary information is shared with payment processors, technology service providers, and gaming software suppliers. These partners operate under our guidance and within strict confidentiality rules.
Legal Requirements
Information may be disclosed to comply with the law in response to a court order or a legitimate request from a competent authority. Such disclosure applies only where there is a legal obligation to do so.
Fraud & Security
Information may be shared with relevant authorities when needed to prevent and investigate fraudulent activity. This is done to protect the interests of all users.
Cookies & Tracking Technologies
The gb888 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Essential for the core functions of the platform. Used to maintain login sessions, security verification, and language setting storage.
Analytical Cookies
To understand how users interact with the platform. This information is used to improve the service — no personal information is exposed.
Preference Cookies
To remember your language, display settings, and gaming preferences, so you do not have to configure them each time.
Security Cookies
Used to detect unauthorised access and fraudulent activity. These are essential for protecting your account.
You can control or disable cookies by changing your browser settings. However, disabling cookies may cause some platform functions to not work properly.
Data Security Measures
gb888 follows industry-standard security practices to protect your personal and financial information. Our security infrastructure includes:
- SSL/TLS Encryption: All data transmission between your browser and our servers is fully encrypted.
- Database Encryption: Stored information is kept in an encrypted format to prevent unauthorised access.
- Two-Factor Authentication (2FA): An additional verification option is available when logging into your account.
- Regular Security Audits: Regular third-party security assessments are conducted to identify vulnerabilities in our systems.
- Access Controls: Only authorised staff have limited access to the information they need.
- Firewall & Intrusion Detection: Advanced technology is used to guard against online threats and cyber attacks.
Data Retention & Deletion
gb888 retains your information only for as long as it is necessary or legally required. The data retention policy is as follows:
- Active Account Data: All information is retained for as long as the account remains active.
- Closed Account Data: Even after an account is closed, certain information may be retained for a period of time due to legal and regulatory requirements.
- Financial Records: Transaction records are retained for the statutory period.
- Technical Logs: System logs and activity data are kept for a limited period for security purposes.
Once the required retention period has passed, personal information is securely deleted or anonymised.
Your Rights & Options
As a gb888 user, you have certain rights over your own information. We respect these rights:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
If any of your information is inaccurate or incomplete, you may request a correction.
Right to Erasure
In certain circumstances, you may request that your information be deleted, unless there is a legal obligation to retain it.
Right to Object to Processing
You may object to certain uses of your information, such as marketing communications.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily suspended.
Protection of Minors
gb888 is for users aged 21 and above only — we are strict about this. We never knowingly collect or process the information of minors.
An age verification process is followed at registration. If we learn that a minor has opened an account using false information, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian believes their child has created an account on our platform, please contact us immediately at [email protected].
Policy Changes & Updates
gb888 may change or update this privacy policy from time to time. This may be necessary due to service improvements, the introduction of new technologies, or changes in the law.
For significant changes, we will notify you by email or through a notice on the platform. The updated policy will take effect from the date it is published.
We strongly recommend that you visit this page regularly to stay informed about the latest privacy policy. Continuing to use the service after any changes will be considered as your acceptance of the new policy.
Contact Us
Privacy Questions & Complaints
If you have any questions about this privacy policy, wish to exercise your rights regarding your information, or have any concerns, please contact the gb888 support team:
24/7 live chat support — available in Bengali and English.
Please clearly state the nature of your request and contact us from your registered email address so we can verify your identity.